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“We can only imagine how upsetting this must be for the family,” Kathy Murphy said, spokesperson for Kraft. “We apologize to our consumers who have been affected by this.”
Two other Kraft Foods recalls in North America include 900,000 Bosch-brand Tassimo coffee makers and 2 million Gevalia and Nabob espresso T-Discs. An additional 835,000 Bosch-brand Tassimo coffee makers and two million T-Discs are being recalled in the United States. The faulty coffee makers can spray consumers with hot liquid, tea leaves or coffee grounds because of the way an insert is holding the single-serving discs. In a different issue, specific types of the discs themselves can clog and explode, also burning consumers with hot liquid or grounds.
The T-Discs resulted in second-degree burns in three individuals, Murphy said. The brewers scalded 15 individuals with second degree burns, she added. Another 23 people in the U.S. suffered second-degree burns, Health Canada said. A 10-year-old girl in Minnesota needed hospital care for second-degree burns, the U.S. Product Safety Commission noted.
There have been an additional 140 reports in Canada and the United States of defective Tassimo devices spraying hot liquid, grounds or tea leaves resulting in less severe injuries.
“Consumers should stop using their brewers and call for a replacement insert,” for the T-Discs,” Murphy added.
The majority of the espresso discs involved in the recall are not in stores and Kraft hopes to have replacements to stores soon, she said. Those with the affected discs at home can apply for reimbursement compensation by filling out an online registration, Kraft said. Discs with codes ending between 11213 and 12020 are affected, according to Kraft, in addition to many other different products. The full list of defective products is available on the official Tassimo website. Additionally, individuals can call 1-866-918-8763.
Did you know?
According to a study released by the U.S. Consumer Product Safety Commission, roughly 22,000 deaths and 29.5 million injuries are related to product liability cases.
All of the complexities that arise from faulty products cost over $500 billion each year.